Plano Social Security Disability Lawyer

Attorney Stanley Denman has devoted his law practice to representing people seeking Social Security Disability benefits in Dallas-Fort Worth since 1991. Denman Law Office represents disabled individuals throughout Plano and Collin County in Social Security Disability claims, appeals, and hearings. If you are looking for a Plano Social Security Disability lawyer, you will work directly with Mr. Denman, an attorney whose practice is solely focused on Social Security Disability law.

Social Security Disability law is federal law. The same basic rules and regulations apply to a disability claimant living in Plano, another city in Texas, or anywhere else in the country.

But where you live can still matter in a Social Security Disability claim. Access to medical care, transportation, local Social Security offices, the North Dallas hearing office, and community resources can all play an important role in preparing a strong disability case. If you live in Plano or Collin County and are disabled, we hope this information is helpful.

Medical Care When You Have No Medical Insurance in Plano

Securing medical treatment in Plano TX when you are not able to work is a challenge. Most medical insurance is tied to employment: lose your job, and you also lose your medical insurance unless your exercise your rights to COBRA extended benefits. Yet COBRA allows the employer to pass the full cost of the medical policy on to the insured, so the premiums are often very high. See our page Extended Medical Benefits (COBRA) for Disabled Texans for specific advice and information about COBRA benefits in the state of Texas.

Plano residents who qualify for social security disability benefits are eligible for Medicare after 24 months of entitlement to social security disability benefits. Because that coverage is not available while a claim is pending or benefit entitlement has not reached the 24 month mark, finding affordable medical treatment in Plano can remain important both for the person’s health and for documenting the disability claim. But without ongoing medical treatment, it can be harder to prove a disability claim.

Many Plano residents pursue Social Security Disability Insurance benefits at least in part to secure medical treatment through Medicare. But the difficult reality is that without ongoing medical treatment, Plano residents may have trouble winning disability benefits in the first place.

In other words it’s a “Catch-22”: You need the Medicare that comes along with winning a disability case, but in order to win a disability case you have to have medical treatment!

Therefore for the uninsured accessing county “Indigent” healthcare services is vital to a Social Security disability claim in Plano. This can be a challenge for those accustomed to more personalized medical care via traditional insurance. The medical care through indigent clinics is not, however, “subpare”: its just a very different experience than the medical service delivery you have had in the past.

Health Services of North Texas Plano

Health Services of North Texas Plano is a nonprofit community health center serving children, teenagers, and adults. The Plano clinic provides primary care, behavioral-health care, chronic-disease management, infectious-disease care, pediatrics, laboratory services, and access to an on-site pharmacy.

The clinic accepts Medicare, Medicaid, CHIP, and several commercial insurance plans. It also offers an income-based sliding fee scale for eligible patients with or without insurance. Plano residents who are uninsured or having difficulty affording medical care can contact the clinic to ask about becoming a patient and applying for available discounts.

Health Services of North Texas Plano
5501 Independence Parkway, Suite 110
Plano, TX 75023
Phone: 940-381-1501

Current posted hours:
Monday through Friday, 8 a.m. to 5 p.m.
Closed for lunch from noon to 1 p.m.

Call before visiting to confirm appointment availability, payment options, and what information or documents you should provide.

Health Services of North Texas Plano serves children, teenagers, and adults. The clinic accepts Medicare, Medicaid, CHIP, and several commercial insurance plans, and it also serves patients who are uninsured or underinsured.

Contact the clinic to discuss your circumstances and confirm whether its providers, services, and payment options are appropriate for the care you need.

The Plano clinic lists primary care, pediatrics, behavioral-health care, infectious-disease care, annual physicals, immunizations, same-day sick visits when available, well-woman exams, chronic-disease management, an on-site laboratory, and an on-site pharmacy.

Specialized services may also be available for conditions such as diabetes, high blood pressure, HIV, hepatitis C, depression, and anxiety. Call first to confirm that the clinic provides the particular service or treatment you need.

Health Services of North Texas offers sliding-fee discounts based on household income and family size. Depending on eligibility, patients may receive discounted services or pay a nominal fee. Discounts may be available to patients with or without insurance, and uninsured patients may also qualify for a flat-rate office visit.

The sliding fee scale is updated annually, and the amount a patient must pay can change. Ask the clinic’s front-desk staff or a patient service coordinator about current charges, eligibility requirements, and the sliding-fee application.

New and established patients can request appointments through the Health Services of North Texas website. You can also call 940-381-1501 for assistance.

New patients who have not completed the online forms should arrive 30 minutes before their appointment. Other patients are asked to arrive 15 minutes early. Call first if you need accessibility assistance or have questions about becoming a patient.

Health Services of North Texas provides patient forms covering general patient information, medical history, consent to treatment, and the sliding-fee application. Because sliding-fee eligibility is based on household income and family size, ask what income or household information is required to process your application.

If applicable, also have your current insurance information, medication list, medical history, and contact information for previous healthcare providers available. Completing the requested patient forms before the appointment may shorten the check-in process.

Medical records are an important part of a Social Security Disability claim. They can document diagnoses, symptoms, examination findings, treatment, medication effects, and the physical or mental limitations caused by a medical condition.

Health Services of North Texas Plano may give an eligible uninsured or underinsured claimant a local way to obtain ongoing medical care. Claimants should attend scheduled appointments, describe their symptoms and limitations accurately, follow reasonable treatment recommendations, and keep their attorney informed about their treatment.

Collin County Indigent Health Care Program

The Collin County Indigent Health Care Program provides healthcare assistance to qualified low-income adult residents of Collin County. For an uninsured Plano resident who cannot afford regular medical care, this county program may provide another way to access medically necessary services.

Eligibility is not automatic. Collin County reviews the applicant’s residence, income, resources, household circumstances, and access to other healthcare coverage. Applicants must submit a completed application and the required supporting documents.

Collin County Indigent Health Care Program
825 N. McDonald St., Suite 110
McKinney, TX 75069
Phone: 972-548-4702

Current posted hours:
Monday through Thursday, 8 a.m. to 4 p.m.
Closed Friday through Sunday

Call before visiting to confirm the application process, required documents, and current eligibility requirements.

The program serves qualified adult residents of Collin County who meet its financial and other eligibility requirements. Collin County considers income, resources, county residence, household composition, citizenship or eligible immigration status, and whether the applicant has access to other comparable public or private healthcare benefits.

Eligibility standards can change, so applicants should review the current public notice or contact the program instead of assuming that they qualify.

Collin County accepts online applications. Applicants who prefer a paper application can download the application and submit it by mail or in person.

The county says an eligibility decision will generally be made within 14 business days after it receives a completed application and all required supporting documentation. An incomplete application may delay the decision.

Applicants must provide documents that allow the county to verify eligibility. Depending on the household’s circumstances, these may include identification, proof of Collin County residence, income information, bank or other resource records, household information, proof of marital status, and citizenship or immigration documents.

Additional verification may be required for property, vehicles, financial assistance received from another person, or other income and resources. Contact the program for the current checklist before submitting the application.

The county’s checklist also lists a Social Security award or denial letter, or proof of an SSI application for unemployed applicants or spouses, as applicable. Have any relevant benefit notices or application records available, and ask the program which documents it needs for your situation.

Collin County describes the program as assistance with medically necessary healthcare services. The program is not the same as ordinary health insurance, and approval does not mean that every provider, treatment, medication, or medical expense will be covered.

Approved applicants should ask which providers they may use, whether a referral or authorization is required, what services are covered, and whether they will be responsible for any charges before obtaining non-emergency treatment.

Social Security Disability claims often depend heavily on medical records showing diagnoses, treatment, symptoms, examination findings, and work-related limitations. When a person has no insurance, gaps in medical treatment can make those limitations more difficult to document.

For an eligible low-income Plano resident, the Collin County Indigent Health Care Program may provide a path back into medical care while the disability claim is pending.

Mental Health Treatment in Plano: LifePath Systems

Mental-health symptoms can make it difficult to work, manage daily activities, and stay connected to medical care. For Plano residents who need treatment but cannot afford private care, LifePath Systems offers a local starting point.

LifePath Systems provides mental-health and substance-use services, including psychiatric care, medication management, counseling, and case management. Its Plano Outpatient Clinic offers walk-in access to services.

LifePath Systems — Plano Outpatient Clinic
7308 Alma Drive
Plano, TX 75025

Appointments and service information:
972-422-5939
Toll-free: 844-544-5939

Current posted Open Access hours:
Monday through Friday, 8 a.m. to 5 p.m.

Call before visiting to confirm intake arrangements and any accessibility or interpreter assistance you need.

24-hour crisis line:
877-422-5939

LifePath serves Collin County residents with mental-health or substance-use needs and eligible people from surrounding communities. Contact intake staff to discuss your symptoms, county of residence, and appropriate services.

Call 972-422-5939 or visit the Plano Open Access clinic. Review LifePath’s appointment information and adult intake forms beforehand. Paper forms are also available at the clinic.

LifePath assesses charges using household income and dependents. Its published policy treats households at or below 150% of the federal poverty level as unable to pay. Above that level, charges may apply for state-funded services, alongside insurance costs. Ask how the assessment applies to your care.

LifePath requests identification, proof of residence, household income and family size, insurance cards, and a Social Security card, if applicable. Information about extraordinary expenses may also be relevant. Check the current document list before visiting.

Adult services include psychiatric and nursing care, medication management, counseling, case management, substance-use treatment, and peer support. LifePath also offers help navigating community resources and support with housing and employment.

Available services depend on the individual’s needs. Ask which programs are appropriate and how to access them.

Ongoing mental-health treatment may help document symptoms, medication effects, crisis episodes, and difficulties with concentration, social interaction, or daily activities. For a Plano claimant who cannot afford private treatment, LifePath may provide a way to obtain care while the claim is pending.

Describe your symptoms and limitations accurately, and keep your attorney informed about your treatment providers.

Getting by While You Wait for Disability Approval

Waiting for Social Security Disability approval can be financially and physically difficult, especially when a person is disabled, not working, and trying to keep up with medical care, transportation, housing, and basic daily needs. The following Plano and Collin County resources may help disability claimants find practical local support while their claim is pending.

Transportation for Disabled Plano Residents: DART Paratransit

Getting to medical appointments, Social Security offices, hearings, or community services can be difficult when a medical condition limits a person’s ability to use regular bus or rail service.

DART Paratransit provides shared rides in accessible vehicles, with origin-to-destination, door-to-door service for eligible people with disabilities. Plano is included in its service area. Confirm both your pickup and destination addresses when arranging a trip, especially for appointments elsewhere in Collin County.

DART Paratransit Services
Reservations / Where’s My Ride / Subscriptions: 214-515-7272
Paratransit Certification: 214-828-6717
Customer Relations: 214-828-6736

Service area:
Plano and other cities within DART’s Paratransit service area.

Booking information:
Live reservations: daily, 8 a.m. to 5 p.m.
Online booking: available 24 hours a day; book by 5 p.m. for next-day trips.

Confirm current scheduling arrangements, service coverage, and the fare when booking.

Eligibility depends on how a disability affects the person’s ability to use DART’s regular buses or trains. Difficulty driving alone does not establish eligibility.

DART assesses applicants individually. Some riders receive conditional eligibility, meaning Paratransit is available only for trips where their disability prevents them from using regular transit.

Call 214-828-6717 to request an application and Physician’s Verification Form. Submit the completed paperwork as directed by DART.

DART then arranges an assessment of your ability to use regular transit. Ask about free transportation to and from the assessment if needed.

Certified riders can call 214-515-7272 or use DART’s online booking service. Trips must be reserved in advance; same-day service is unavailable. Online reservations for the next day must be completed by 5 p.m.

Have your rider ID, pickup and destination details, appointment time, mobility-device information, and attendant or guest details ready. Confirm the return journey and pickup window.

A Plano disability claimant may need transportation to medical treatment, attorney appointments, Social Security offices, or a hearing. When a disability prevents the use of regular bus or rail service, DART Paratransit may help the claimant attend appointments and stay connected to care while the claim is pending.

Aging, Disability, and Local Support: North Central Texas ADRC

Some Plano disability claimants need help finding in-home care, transportation, meal services, benefits assistance, or support for a family caregiver. Knowing which program to contact can be difficult when health problems and loss of income are already overwhelming.

The North Central Texas Aging & Disability Resource Center serves Collin County and other counties in the region. It provides free information and referrals to help people with disabilities and their caregivers find long-term services and supports.

North Central Texas Aging & Disability Resource Center
Phone: 855-937-2372
Spanish-language assistance is available.

Current posted availability:
Monday through Friday, 8 a.m. to 5 p.m.
For an in-person meeting, call ahead to confirm staff availability and the meeting location.

When calling, explain that you live in Plano, provide your county and ZIP code, and describe the help you need.

The ADRC offers free guidance to people living with disabilities, caregivers, and people planning for future support needs, regardless of income. A person does not need to be a senior to ask for disability-related assistance.

The programs it recommends may have their own age, income, disability, or other eligibility requirements.

The ADRC can explain options for in-home assistance, Medicaid waiver programs, Medicare cost assistance, SNAP food benefits, public transportation, and home-delivered meals.

It mainly connects people with other agencies rather than paying for services. Its Lifespan Respite program offers temporary relief for qualifying unpaid family caregivers who do not qualify for other agencies’ respite programs and cannot afford to pay privately.

If you need affordable housing, accessible transportation, or help remaining at home, explain your circumstances when you call. Ask about housing resources, transportation providers, and long-term support programs serving your address.

The North Central Texas Council of Governments directs residents to the ADRC for lists of affordable rental properties. A referral does not guarantee a vacancy, rental assistance, or immediate services; ask each provider about eligibility, applications, and waiting lists.

A Plano disability claimant may be managing health problems, loss of income, transportation barriers, and difficulty with daily activities while waiting for a decision. The ADRC may help the claimant or a caregiver identify practical support, making it easier to stay connected to medical care and manage appointments and paperwork during that period.

Independent Living Support for Plano Residents: REACH Collin

Some Plano disability claimants may need practical help managing daily activities, understanding disability-related services, or addressing accessibility barriers at home and in the community.

REACH Centers for Independent Living provides support to help people with disabilities develop skills, understand their options, and live more independently. Plano residents can contact REACH Collin to discuss their needs and available services.

REACH Collin — serving Plano and Collin County
Phone: 972-398-1111

Before visiting:
Call to confirm the current office location, appointment arrangements, and services available for your needs.

People with disabilities can contact REACH for help developing independent living skills, finding community resources, understanding accommodations, or adjusting to changes in daily life. Explain your situation and ask which services fit your needs.

REACH’s core services include information and referrals, advocacy, independent living classes, peer support, and assistance with transitions into adulthood or back into community living.

Support may be provided individually or through group activities, depending on the service and the person’s goals. Contact REACH Collin to ask about current programs and how to participate.

If you have difficulty using parts of your home or accessing community services, describe the specific barriers when you call. Ask about accommodation guidance, available resources, and support for living more independently.

REACH’s Home Accessibility Program includes Collin County and generally serves adults age 62 and older who meet financial and other eligibility requirements. Call to ask about eligibility and the intake process before assuming that home modifications will be available.

A Plano disability claimant may struggle with daily activities, accessibility problems, or finding appropriate support while waiting for a decision. Independent living assistance may help the claimant manage these difficulties and stay connected to community resources during the waiting period.

Housing and Homelessness Help in Plano and Collin County

Housing instability can become a serious problem when a medical condition prevents someone from working. Missed rent, eviction risk, or homelessness can make it harder to keep medical appointments, receive Social Security correspondence, and manage a disability claim.

Plano residents who are already homeless can start with the Housing Forward Homeless Crisis Helpline. Those who still have housing but are struggling with rent or utilities can contact the Assistance Center of Collin County to ask about prevention programs and available assistance.

Housing and homelessness starting points for Plano residents
Currently homeless — Housing Forward Homeless Crisis Helpline: 888-411-6802
Rent and utility assistance — Assistance Center of Collin County: 972-422-1850
Residential program inquiries — The Samaritan Inn: 972-542-5302
Additional local assistance referrals: Dial 2-1-1

Before traveling:
Call to confirm intake arrangements, eligibility, accessibility, and availability. The Assistance Center does not accept walk-in appointments for rental assistance; its Plano Homelessness Prevention Program requires an online assessment before an appointment can be scheduled.

Call the Housing Forward Homeless Crisis Helpline at 888-411-6802. Explain where you are staying, whether you need shelter immediately, and whether you have children, mobility limitations, or other needs that affect which services you can use.

Ask about available shelter referrals and how to connect with a Coordinated Access assessment. Confirm arrangements before traveling; a referral does not guarantee an available bed.

Collin County participates in the regional Coordinated Access System managed by Housing Forward across Dallas and Collin counties. Participating providers assess people experiencing homelessness and connect them with housing resources based on their needs and program requirements.

Access points include participating emergency shelters, street outreach teams, and the Homeless Crisis Helpline. Explain any disability-related barriers during the assessment and ask how to keep your contact information updated. An assessment does not guarantee immediate housing.

The Samaritan Inn in McKinney operates a residential housing-stability program with case management, counseling, career development, and financial education. Call 972-542-5302 to ask about admission requirements and availability. Explain any medical limitations or inability to work so staff can advise whether the program fits your circumstances.

During severe cold, the Plano Overnight Warming Station may provide temporary overnight shelter when activated. Check Housing Forward’s current weather-shelter information before traveling; warming stations do not operate every night.

The Assistance Center of Collin County offers temporary rent and utility assistance to eligible residents facing financial hardship. Its Plano Homelessness Prevention Program serves eligible City of Plano residents at risk of homelessness. Start with the online assessment linked from its rental-assistance page, or call 972-422-1850 for guidance.

Rental-assistance documents may include photo identification, proof of residence and household income, a current lease, bank statements, and evidence of financial hardship. Funding is limited and assistance is not guaranteed. Ask which programs are currently accepting requests. For additional rent or utility referrals, dial 2-1-1.

A Plano disability claimant who loses housing may have difficulty storing medication, keeping medical appointments, receiving mail, or responding to requests about the claim. Housing referrals and prevention assistance may help reduce these disruptions while the claim is pending.

If your address or phone number changes, keep your attorney informed so important case communications can reach you.

Charitable Assistance and Basic Needs Help in Plano

While a Social Security Disability claim is pending, groceries, clothing, household supplies, and utility bills can become difficult to afford. Plano residents who are disabled and unable to work may find practical help through local food pantries, charitable organizations, and assistance programs.

The following resources offer starting points for help. Appointment requirements, eligibility, and available supplies vary, so check the organization’s current instructions before visiting.

Basic needs starting points for Plano residents
2-1-1 Texas — local assistance referrals: Dial 2-1-1
The Storehouse Community Center — food, clothing, and referrals: 469-385-1813
Minnie’s Food Pantry: 972-596-0253
Assistance Center of Collin County — rent and utility assistance: 972-422-1850

Before visiting:
The Storehouse requires appointments for food and clothing. Its food pantry is in Plano, while its clothing closet is in Carrollton. Check each program’s location and intake instructions, and ask about arrangements if your disability makes pickup difficult.

The Storehouse food pantry is located at 1401 Mira Vista Boulevard, Plano, TX 75093. Book an appointment online before visiting and have your confirmation email ready. The pantry serves people from any ZIP code, subject to its food-assistance guidelines. Tell staff about dietary restrictions when arranging assistance.

Minnie’s Food Pantry is located at 661 18th Street, Plano, TX 75074. Posted distribution hours are Wednesday through Saturday, 8:30–11:30 a.m., excluding every fifth Saturday. Its intake instructions request identification and a utility bill or lease dated within 60 days. Check its calendar for closures and call if you cannot provide the requested documents or use vehicle pickup.

For additional locations, use North Texas Food Bank’s food finder and confirm the selected pantry’s hours before traveling.

Call 2-1-1 o 877-541-7905 for help finding local resources. Explain that you live in Plano, provide your ZIP code, and describe your most urgent needs, such as food, utilities, housing, or healthcare.

You can also search the 2-1-1 Texas directory by location and type of assistance. Contact the recommended provider to confirm eligibility and how to apply.

The Storehouse’s Joseph’s Coat clothing closet provides free clothing, shoes, and accessories. It is located at 2855 Trinity Square Drive, Carrollton, TX 75006. An appointment is required, visitors should bring identification, and families may shop once per month.

Minnie’s Boutique offers basic necessities through a voucher program for qualifying low-income households. Schedule an intake appointment and ask which documents are required. Available clothing and household items depend on current supplies.

The Assistance Center of Collin County provides temporary financial assistance to eligible residents facing a financial crisis. Call 972-422-1850 to ask about current utility-assistance options, application requirements, and available funding.

If you have received a disconnection notice, explain the deadline when requesting help and contact your utility provider to ask about payment arrangements. Additional referrals are available through 2-1-1. See the housing section above for more information about rent assistance and Plano’s homelessness-prevention program.

The Storehouse’s Project Hope connects people with community resources for needs beyond food and clothing, including housing and medical or dental care.

Call 469-385-1813 or complete the support request form on its website. Meetings are by appointment, and the program posts a response time of two to three business days. Describe your needs and any transportation or accessibility barriers so staff can help identify suitable resources.

When a claimant cannot afford food, basic supplies, or utilities, managing medical care and case paperwork can become more difficult. Local charitable assistance may help reduce these practical pressures while the Social Security Disability claim is pending.

If your medical condition limits your ability to collect food or attend an intake appointment, explain that when contacting the organization and ask what arrangements or referrals may be available.

Building a Better Future: Vocational Rehabilitation and Employment Support for Plano Residents

A disabling medical condition can make returning to work difficult or impossible. Some Plano residents may want to explore whether training, workplace accommodations, or other support could help them pursue suitable employment. Others may be unsure what their health will allow.

The Texas Workforce Commission’s Vocational Rehabilitation program helps eligible people with disabilities address barriers to employment. Very few Plano Social Security disability applicants access these services. This is completely understandable.

They believe they are disabled. Why would they waste their time with vocational rehabilitation services? Plano disability claimants may also believe that seeking and participating in vocational rehabilitation will be viewed by an Administrative Law Judge as an admission of ability to work.

In actuality, it is just the opposite. Applying for vocational rehabilitation services even while you have an ongoing Plano Social Security disability case is a “win-win”:

  • The Texas Workforce Commission is not required to accept you for vocational rehabilitation. If for example you have a doctor’s letter with significant restrictions, or if you tell the Texas Workforce Commission officer about your many limitations, they will be unlikely to accept you for vocational rehabilitation services. Now you have a nice record indicating that the restrictions from your doctor or as you alleged are so extensive that there is no work available even with training.
  • The Texas Workforce Commission accepts you for vocational rehabilitation. You complete the training successfully, eventually secure a job. This is a better life than being on Social Security disability.
  • Most ALJs view your pursuit of vocational rehabilitation as a positive not a negative. To most such efforts are considered to be a sign of your initiative and your reluctance to accept the label of being disabled. Your allegations of symptoms have a bit more credibility when the ALJ sees you were trying to find a way to work.
  • The only small caveat is what you present to the Texas Workforce Commission when you apply for vocational rehabilitation services. Be intentionally vague about your assessment of your situation. In general it is best to say that you truly don’t know whether you could do other work but you want to explore the possibility that there is something you could do. This is not an admission of ability to work.

Here is more information about how to directly access vocational rehabilitation services with the Texas Workforce Commission:

Texas Workforce Solutions Vocational Rehabilitation Services
VR office locator phone: 512-936-6400
Email: vr.office.locator@twc.texas.gov
Program and self-referral information: TWC Adult Vocational Rehabilitation

Local access: Plano Workforce Center
1101 Resource Drive, Suite 100
Plano, TX 75074
Phone: 469-229-0099
Email: planoworkforce@dfwjobs.com

Current posted center hours:
Monday through Friday, 8 a.m. to 5 p.m.

Call the Plano Workforce Center and ask to connect with Vocational Rehabilitation staff. Confirm appointment arrangements and any accessibility assistance you need before visiting. You can also use TWC’s statewide contact above to locate the appropriate VR office.

Vocational rehabilitation may help people whose disabilities create barriers to preparing for, finding, keeping, or advancing in employment. A VR counselor assesses eligibility and discusses the person’s needs and employment goals.

You do not need to assume that you are ready to return to work before asking about the program. Explain your current limitations and what you want help exploring.

Use the Start My VR self-referral link on the TWC Adult Vocational Rehabilitation page, call 512-936-6400, or contact the Plano Workforce Center to ask about connecting with a counselor.

After an online referral, local VR staff will contact you about the next steps. Ask what medical records or other information to provide. Keep copies of assessments, service plans, and written decisions, and share them with your attorney if you have a pending disability claim.

Depending on eligibility and individual needs, services may include vocational assessments, career counseling, job-readiness training, education or skills training, assistive devices, job-search assistance, and support after starting a job.

The counselor works with the person to identify appropriate services and employment goals. Ask which services are approved for your situation and how they will address your medical limitations and support needs.

Social Security Administration Offices for Plano and Collin County

Plano and Collin County residents may need to contact a Social Security field office to ask about benefits, provide documents, check a claim’s status, or handle other Social Security matters. Many services are available online or by phone.

Before visiting, use SSA’s appointment service or call to arrange help. Your appointment may be by phone or in person, depending on the service you need.

The appropriate office can depend on your home address and the service requested. Use SSA’s official locator to confirm which office to contact rather than assuming that either location below handles every Plano resident’s needs.

Before visiting a Social Security office
National SSA phone: 1-800-772-1213
TTY: 1-800-325-0778

Good to know:
Explain what you need help with and ask whether it can be handled online, by phone, or through an appointment. Confirm which documents to bring and mention any accessibility or interpreter needs. If you need a new or replacement Social Security card, confirm the correct process and location before traveling.

McKinney Social Security Administration Office

Address:
3250 Craig Drive
McKinney, TX 75070

SSA contact phone: 1-800-772-1213
Listed office hours: Monday through Friday, 9 a.m. to 4 p.m.; closed Saturday and Sunday. Confirm current hours with SSA before visiting.

This McKinney location may be relevant for Plano and other Collin County residents. Use SSA’s office locator or call SSA to confirm whether it is the appropriate location for your address and the service you need.

Dallas Social Security Administration Office — North Central Expressway

Address:
10824 N. Central Expressway
Dallas, TX 75231

SSA contact phone: 1-800-772-1213
Listed office hours: Monday through Friday, 9 a.m. to 4 p.m.; closed Saturday and Sunday. Confirm current hours with SSA before visiting.

This North Dallas field office is another nearby location that Plano residents may encounter when arranging Social Security services. Confirm with SSA whether it is appropriate for your address and request. This field office is separate from the North Dallas Office of Hearings Operations discussed below.

North Dallas Office of Hearings Operations

If a Social Security Disability claim is denied and the claimant continues the appeal, the case may eventually be scheduled for a hearing before an Administrative Law Judge (ALJ). The hearing gives the claimant an opportunity to explain their limitations, while the judge considers the medical evidence and other information about the case.

The North Dallas Office of Hearings Operations is the local hearing office relevant to Plano and Collin County disability claimants. Check your SSA correspondence to confirm which hearing office is handling your appeal. For more information about preparing for this stage of the case, see our guide to Social Security Disability hearings.

SSA conducts hearings in person, by telephone, by agency video using SSA equipment, or by online video using a personal device. Review SSA’s notices with your attorney and respond to any forms about how you will attend. Your hearing notice will explain the scheduled arrangements.

North Dallas Office of Hearings Operations
Social Security Administration
12790 Merit Drive
Building 9, Suite 500
Dallas, TX 75251

Hearing office phone: 866-331-7135

Before traveling:
Follow the location and attendance instructions in your hearing notice. Contact the hearing office if you need to confirm directions, request an accommodation, or arrange an interpreter. A telephone or online video hearing does not require traveling to this office.

Sending documents:
Use the submission instructions and contact information shown on your most recent SSA notice or provided by your attorney. Confirm the correct mailing address or fax number before sending documents because the hearing office’s mailing address may differ from its Dallas street address.

North Dallas OHO Administrative Law Judge Disposition Data

The following table summarizes Administrative Law Judge disposition data for the North Dallas Office of Hearings Operations for the reporting period September 27, 2025, through July 31, 2026.

Table may scroll horizontally on smaller screens.

JudgeNorth Dallas
Dispositions
Total Dispositions
Across All Offices
DecisionsAwardsDenialsFully
Favorable
Partially
Favorable
DismissalsAward
Rate
Fully Favorable
Rate
North Dallas
Share
Haigler Jr., Whitfield3313312732685244245898.2%89.4%100.0%
Isherwood, Paul4134133125825449910118.6%15.7%100.0%
Kim, Mark4424423321771551284911053.3%38.6%100.0%
Kinkade, Jana42642633725681213438976.0%63.2%100.0%
Liken, Joseph43343333730037278229689.0%82.5%100.0%
Nestler, Julie4024023079820961379531.9%19.9%100.0%
Phillips, Derek N.4544543482401082132710669.0%61.2%100.0%
Shilling, Ralph F.348348278169109155147060.8%55.8%100.0%
Thomason, Samuel30244925616591137284664.5%53.5%67.3%
Walters, Charles44544537231854293257385.5%78.8%100.0%
Wheeler, Thomas4294293251601651223810449.2%37.5%100.0%
Note: These numbers are historical disposition data and do not predict the result of any individual Social Security Disability claim. Each case depends on its own medical evidence, work history, testimony, and applicable Social Security rules. The table is not a current roster of judges assigned to this office.

Attorney Denman has represented disability claimants at the North Dallas Office of Hearings Operations for many years and can advise Plano clients about preparing for a hearing and considering hearing options, including in-person, audio/telephone, agency video, and online video hearings.

Social Security Disability Lawyer for Plano and Collin County

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Additional Plano Disability and Insurance Statistics

Plano has a much lower percentage of adult residents receiving Social Security Disability than Texas and the United States as a whole.

Workers

Disabled workers

Plano has a lower percentage of residents under age 65 without health insurance than both Texas and the United States as a whole.

Persons with health insurance, under age 65

Persons without health insurance, under age 65

Plano is ethnically diverse

A higher percentage of Plano residents identify as non-white compared with Texas and the United States as a whole.

Race “Other than White”

More Plano households speak a language other than English at home than the U.S. average, but fewer than Texas overall.

English spoken at home

Language other than English spoken at home

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214-219-7288

El abogado Denman hablará con usted cuando llame, a menos que esté con un cliente o en una audiencia.

EVALUACIÓN CONFIDENCIAL DEL CASO

CONSULTA GRATIS

Programe una consulta telefónica de 15 minutos gratis con el abogado Denman.

214-219-7288

El abogado Denman hablará con usted cuando llame, a menos que esté con un cliente o en una audiencia.

EVALUACIÓN CONFIDENCIAL DEL CASO

LLÁMANOS! GRATIS "SESIÓN DE ESTRATEGIA"
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