Garland Social Security Disability Lawyer

Attorney Stanley Denman has devoted his law practice to representing people seeking Social Security Disability benefits in Dallas-Fort Worth since 1991. From its Garland office, Denman Law Office represents disabled people in Garland and nearby North Texas communities through Social Security Disability claims, appeals, and Administrative Law Judge hearings. Clients work directly with Mr. Denman, whose practice focuses exclusively on Social Security Disability law.

Social Security Disability law is federal law. The same basic rules and regulations apply to a disability claimant living in Garland, another city in Texas, or anywhere else in the country.

But where you live in Garland can still matter in a Social Security Disability claim. Access to medical care, local Social Security offices, the North Dallas hearing office, transportation, and community resources can all play an important role in preparing a strong disability case. If you live in Garland and are disabled, we hope this information is helpful.

Medical Care When You Have No Medical Insurance in Garland

Securing medical treatment in Garland when you are not able to work is a challenge. Most medical insurance is tied to employment: lose your job, and you also lose your medical insurance unless your exercise your rights to COBRA extended benefits. Yet COBRA allows the employer to pass the full cost of the medical policy on to the insured, so the premiums are often very high. See our page https://www.disabilityapproved.com/extended-medical-benefits-cobra-for-disabled-texans/ for specific advice and information about COBRA benefits in the state of Texas.

Garland residents who qualify for social security disability benefits are eligible for Medicare after 24 months of entitlement to social security disability benefits. Because that coverage is not available while a claim is pending or benefit entitlement has not reached the 24 month mark, finding affordable medical treatment in Garland can remain important both for the person’s health and for documenting the disability claim. But without ongoing medical treatment, it can be harder to prove a disability claim.

Many Garland residents pursue Social Security Disability Insurance benefits at least in part to secure medical treatment through Medicare. But the difficult reality is that without ongoing medical treatment, Garland residents may have trouble winning disability benefits in the first place.

In other words it’s a “Catch-22”: You need the Medicare that comes along with winning a disability case, but in order to win a disability case you have to have medical treatment!

Therefore for the uninsured accessing county “Indigent” healthcare services is vital to a Social Security disability claim in Garland. This can be a challenge for those accustomed to more personalized medical care via traditional insurance. The care at Parkland Memorial Hospital in Dallas, or the indigent clinics is not, however, “subpare”: its just a very different experience than the medical service delivery you have had in the past.

Important for Garland residents: confirm your county first

Garland is mostly in Dallas County, but some Garland addresses may fall in Collin County or Rockwall County. This matters because county-based indigent health care is usually handled by the county where you live.

Dallas County: Parkland Financial Assistance
Collin County: Collin County Indigent Health Care Program
Rockwall County: Rockwall County Indigent Health Care

Call first and be ready to provide documents such as proof of county residence, photo ID, income information, and household information.

Hope Clinic of Garland

Hope Clinic provides medical care and resources for healthy living to underserved Dallas County residents. Garland residents who are uninsured or having trouble accessing regular medical care may want to contact Hope Clinic to ask whether they can become a patient and what documents or application materials are needed.

Hope Clinic of Garland
800 South Sixth Street, Suite 100
Garland, TX 75040
Phone: 469-800-2500

Current posted hours:
Monday through Thursday, 7:30 a.m. to 4:30 p.m.
Friday, 7:30 a.m. to 2:45 p.m.
Closed Saturday and Sunday

Hope Clinic provides medical care and resources for healthy living to underserved Dallas County residents. Garland residents who are uninsured or having trouble accessing regular medical care may want to contact Hope Clinic to ask whether they can become a patient and what documents or application materials are needed.

Hope Clinic lists primary care, diabetes education, nutrition education, community resources, prescription assistance for patients, specialist referrals, urgent care, behavioral-health services, and related support. Available services can change, so patients should call first to confirm what is currently offered and whether an appointment is required.

Hope Clinic says people can call 469-800-2500 for an appointment. The clinic also provides patient application materials on its website. A Garland resident who wants to become a patient should call first and ask what forms, identification, income information, or residency documents may be needed.

Hope Clinic’s services include behavioral-health support and prescription assistance for patients. This may be important for disability claimants who need ongoing treatment, medication management, or help staying connected to care while a Social Security Disability claim is pending.

Securing Social Security Disability Insurance benefits depends heavily on ongoing medical treatment and medical records. If a Garland claimant is not receiving regular treatment, it may be harder to prove how serious the medical condition is and how it limits the ability to work. For an uninsured Garland resident, Hope Clinic may help create a path back into regular care while the disability claim is pending.

Parkland Garland Health Center and Parkland Financial Assistance

For Garland residents who live in Dallas County, Parkland Health is an important starting point for medical care when insurance is unavailable or difficult to afford.

Parkland’s Garland Health Center provides healthcare for children, adults, and seniors. Services listed by Parkland include physicals, preventive care check-ups, sick visits, chronic disease management, acute care, laboratory services, radiology, pharmacy, nutrition services, and behavioral-health services by referral. Parkland also has financial counselors available at Garland Health Center during posted financial counseling hours.

Garland Health Center
802 Hopkins Street
Garland, TX 75040
Main: 214-266-0700
Pharmacy: 214-266-0662

Current posted hours:
Monday through Friday, 7 a.m. to 6 p.m.
Saturday, 8 a.m. to 5 p.m.
Closed on major holidays

Walk-in clinic hours:
Monday through Friday, 8 a.m. to 4 p.m.
Saturday, 8 a.m. to 5 p.m.

Parkland financial counseling hours at Garland Health Center:
Monday through Thursday, 9 a.m. to 6 p.m.
Friday, 9 a.m. to 5 p.m.

Parkland Financial Assistance is for eligible Dallas County residents who need help paying for medical services received at Parkland locations. Eligibility is based on information such as income, household size, and Dallas County residency.

Parkland says patients can apply for Parkland Financial Assistance and should review the required document list before applying. Parkland also says financial counselors are located near the hospital and at Parkland community health centers throughout Dallas County, including Garland Health Center. Parkland Patient Financial Services can also be reached at 214-590-8831, Monday through Friday, 8 a.m. to 4:30 p.m.

Parkland says a financial counselor may need information about the patient, Dallas County residency, income, and household situation. Applicants should review Parkland’s current document list and bring proof of residency, identification, income information, and any other documents Parkland requests.

Garland Health Center lists Parkland Financial Services / Financial Counseling hours on site. For a Garland disability claimant who is unsure how to apply, visiting or calling the clinic during posted financial counseling hours may be a practical first step.

Social Security Disability cases In Garland depend heavily on medical records. If a Garland claimant is not receiving regular treatment, it may be harder to prove how serious the medical condition is and how it limits the ability to work. For an uninsured or low-income Dallas County resident in Garland, Parkland and Parkland Financial Assistance may help create a path back into regular medical care while the disability claim is pending.

Mental Health Treatment Near Garland: Metrocare Services

Mental health treatment can be important in a Social Security Disability claim based on depression, anxiety, bipolar disorder, schizophrenia, trauma, substance use disorders, intellectual or developmental disabilities, and other mental-health conditions.

Metrocare Services provides mental-health, developmental-disability, crisis, homeless and housing, veterans, and related support services in Dallas County. For Garland residents in Dallas County who need mental-health treatment and cannot afford private care, Metrocare may be an important place to ask about services.

Metrocare Skillman Family Mental Health Clinic
9708 Skillman St
Dallas, TX 75243
Phone: 214-221-5433

Current posted hours:
Monday through Friday, 8 a.m. to 5 p.m.
Closed Saturday and Sunday

Metrocare administrative offices:
Main: 214-743-1200
Toll-free: 877-283-2121

After-hours crisis services:
214-743-1215

Metrocare serves Dallas County residents with mental-health challenges, developmental disabilities, substance-use needs, housing instability, veterans’ needs, and related support needs. Garland residents should contact Metrocare to ask which clinic or program fits their situation. Metrocare says initial appointments include a financial assessment to determine what payer source best fits the person’s needs.

Metrocare says people can request services through its website or contact one of its Dallas-area mental-health clinic locations. Garland residents can call the Skillman Family Mental Health Clinic at 214-221-5433 or use Metrocare’s website to request services and ask about next steps.

Metrocare lists mental-health services, adult mental-health services, child and teen mental-health services, crisis services, homeless and housing services, veterans and military family services, substance-abuse services, and intellectual and developmental disability services.

Mental-health records can be important evidence in a Social Security Disability case. Ongoing treatment may help document symptoms, medication management, crisis episodes, functional limitations, and how mental-health conditions affect the ability to work. For a Garland claimant without private insurance, Metrocare may be a practical starting point for mental-health treatment and related support while the disability claim is pending.

County-Based Indigent Health Care Outside Dallas County

Most Garland residents will start with Dallas County resources such as Parkland. However, some Garland residents may live in Collin County or Rockwall County. Because county-based indigent health care is handled by county of residence, those residents may need to contact their own county program instead.

This section is only for Garland residents whose home address is outside Dallas County. If you live in Dallas County, Parkland Financial Assistance is usually the better starting point for county-based medical care.

Collin County Indigent Health Care Program
825 N. McDonald St., Suite 110
McKinney, TX 75069
Phone: 972-548-4702

Current posted hours:
Monday through Thursday, 8 a.m. to 4 p.m.
Closed Friday through Sunday

Collin County says this program provides health care services to qualified adult indigent residents of Collin County. Proof of income and resources is required to determine eligibility.

Rockwall County Indigent Health Care
1101 E. Yellowjacket Lane, Suite 120
Rockwall, TX 75087
Phone: 972-204-7620

Current posted hours:
Monday through Friday, 8 a.m. to 5 p.m.
Please call to schedule an appointment.

Rockwall County says its Indigent Health Care Program determines eligibility for health care services and covers only medically necessary services. Applicants should call first for an eligibility screening.

This section is for Garland residents whose home address is in Collin County or Rockwall County. Garland residents in Dallas County should usually start with Parkland Financial Assistance instead.

Call the county program first before traveling to the office. County indigent health care programs usually require an application and supporting documents, such as proof of county residence, identification, income information, resources, and household information.

A Garland disability claimant may need ongoing medical treatment while waiting for a Social Security Disability decision. If the claimant lives outside Dallas County, Parkland may not be the right county-based starting point. Collin County or Rockwall County indigent health care may help eligible residents find a path back into medical care while the disability claim is pending.

Getting by While You Wait for Disability Approval

Waiting for Social Security Disability approval can be financially and physically difficult, especially when a person is disabled, not working, and trying to keep up with medical care, transportation, housing, and basic daily needs. The following Garland and North Texas resources may help disability claimants find practical local support while their claim is pending.

Transportation for Disabled Garland Residents: DART Paratransit

Getting to doctor appointments, Social Security offices, hearings, or community services can be difficult when a medical condition limits a person’s ability to drive or use regular bus or rail service.

DART Paratransit Services provides origin-to-destination, door-to-door public transportation for people with disabilities who are unable to use DART’s regular bus or rail services. Garland is one of the DART member cities where Paratransit service is available.

DART Paratransit Services
Reservations / Where’s My Ride / Subscriptions: 214-515-7272
Paratransit Certification: 214-828-6717
Customer Relations: 214-828-6736

Service area:
DART Paratransit is available in DART member cities, including Garland.

Current posted service information:
Paratransit operates on a daily schedule comparable to DART fixed-route bus and rail service.
Web booking is available 24 hours a day.
Live scheduling hours are Monday through Friday, 8 a.m. to 5 p.m.

DART follows ADA paratransit eligibility standards. DART says Paratransit may be available for people who cannot independently use DART bus or rail service because of a physical, cognitive, or visual disability.

Eligibility may be conditional or unconditional. Conditional eligibility means Paratransit may be available only for trips where ADA Paratransit eligibility standards are met.

DART says applicants must complete a Paratransit Certification form, obtain written verification of disability from a physician, and return the form and verification documents to DART Paratransit Services.

After DART receives the materials, a representative contacts the applicant to schedule an in-person eligibility assessment. DART says applicants are notified of the eligibility decision within 21 days after the assessment.

For more information about applying, call DART Paratransit at 214-515-7272.

Certified DART Paratransit riders can schedule trips by calling 214-515-7272 or by using DART’s Paratransit web booking system.

DART’s guide says Paratransit does not offer same-day service. Trips must be booked at least one day before the scheduled trip. When booking, riders should be ready to provide their Paratransit ID number, travel date, pickup address, destination address, appointment or pickup time, destination phone number, mobility-device information, and whether a personal care attendant or guest will travel with them.

Transportation problems can interfere with a Social Security Disability claim. A Garland claimant may need to get to medical appointments, mental-health treatment, Social Security offices, attorney appointments, or a hearing. If a disability makes regular bus or rail service difficult or impossible, DART Paratransit may help the claimant stay connected to treatment and important case-related appointments while the disability claim is pending.

Aging, Disability, and Local Support: Dallas County ADRC

Some Garland disability claimants may need more than medical care. They may also need help finding benefits, housing resources, long-term support, caregiver help, transportation options, or services that can help them live safely and independently.

The Dallas County Aging & Disability Resource Center serves as a single point of access to long-term care services and supports in Dallas County. It helps older adults, people with disabilities, caregivers, families, and others connect with local resources.

Dallas County Aging & Disability Resource Center
Appointments: 1-888-743-1202
Email: dallasadrcreferrals@metrocareservices.org

Current posted contact guidance:
Dallas County ADRC says appointments are preferred and asks people to call before visiting. It also says it does not accept walk-ins.

Dallas County ADRC helps older adults, people with disabilities, caregivers, families, veterans, and others who need help finding long-term services and supports in Dallas County. A Garland resident who is disabled and not sure where to start may be able to contact ADRC for guidance and referrals.

Dallas County ADRC lists services such as benefits assistance, options counseling, caregiver assistance, housing resources, respite support, community options, and help finding support services. Its options counselors may help people understand services, benefits, housing, transportation, financial assistance, legal services, and other community resources.

Housing can be a serious issue for disability claimants who are unable to work. Dallas County ADRC says it may help people navigate housing resources available through local, state, federal, nonprofit, and online housing programs. It also has a resource directory and housing directory that Garland residents can use to look for local help.

A Garland disability claimant may be dealing with medical problems, loss of income, housing instability, transportation problems, or difficulty understanding benefit programs. Dallas County ADRC may help connect the claimant with local support while the Social Security Disability claim is pending.

Independent Living Support: REACH Dallas

Some Garland disability claimants may need practical help staying independent at home and in the community while a disability claim is pending. This may include help finding local resources, understanding disability-related services, building independent living skills, or dealing with accessibility problems.

REACH Dallas is part of REACH Centers for Independent Living. REACH’s independent living program helps people with disabilities build skills, confidence, and independence, and connects people with community resources and disability-related support.

REACH Dallas
7929 Brookriver Dr, Suite 550
Dallas, TX 75247
Phone: 214-630-4796
Email: reachdallas@reachcils.org

Current posted service note:
REACH says its programs are designed to help people build skills, make choices, and live more independently in the community.

REACH serves people with disabilities who need support with independent living, community resources, advocacy, peer support, accessibility, transition services, or disability-related skills. Garland residents can contact REACH Dallas to ask which services may fit their situation.

REACH lists independent living services, information and referral, individual and systems advocacy, peer and non-peer counseling, and youth and community transition services. These services are meant to help people with disabilities build skills, understand options, and stay connected to community support.

REACH also lists a home accessibility program that focuses on safety, mobility, and accessibility at home. Program availability and eligibility may depend on age, county, funding, and individual need, so Garland residents should call REACH Dallas first to confirm what help may be available.

A Garland disability claimant may be dealing with medical problems, transportation barriers, housing instability, or difficulty managing daily life while waiting for a decision. Independent living support may help the claimant stay safer, more stable, and better connected to local resources while the Social Security Disability claim is pending.

Housing and Homelessness Help in Garland and Dallas County

Housing instability can become a serious problem for people waiting on Social Security Disability. If a person cannot work because of a medical condition, missed rent, eviction risk, unstable housing, or homelessness can make it harder to keep medical appointments, receive mail from Social Security, and prepare a disability claim.

For Garland residents who are homeless or at immediate risk of losing housing, help usually starts through local service providers and the Dallas/Collin County homeless response system. The City of Garland supports homelessness programs through Emergency Solutions Grant funding, but the City does not determine individual eligibility or provide direct financial, rental, shelter, or housing assistance to residents.

Housing and homelessness starting points for Garland residents
Housing Forward Homeless Crisis Helpline: 1-888-411-6802
Metro Relief Street Outreach: 214-705-3555
Under 1 Roof — rapid rehousing assistance for people experiencing homelessness: 214-298-4002

If domestic violence is involved:
Hope’s Door New Beginning Center
24-hour crisis hotline: 972-276-0057
Office: 972-422-2911

Important:
Services, shelter availability, eligibility, and funding can change. Call first before traveling to an office or shelter.

A Garland resident who is currently homeless can start by calling the Housing Forward Homeless Crisis Helpline at 1-888-411-6802. Garland also lists Metro Relief Street Outreach at 214-705-3555 for people experiencing unsheltered homelessness.

Housing Forward says people can connect with the Coordinated Access System through access points such as emergency shelters, street outreach, and the Homeless Crisis Line.

The City of Garland’s Emergency Solutions Grant program supports organizations that help Garland residents who are experiencing homelessness or are at immediate risk of losing housing.

Garland lists ESG-funded providers for domestic violence support, street outreach, rapid rehousing, rental assistance, and emergency support. These providers include Hope’s Door New Beginning Center, Metro Relief, Under 1 Roof, and Transcend CD.

Applicants must contact a service provider directly. Garland says each organization determines eligibility, uses its own intake process, and provides help based on available funding and program capacity.

Housing Forward leads the regional homeless response system for Dallas and Collin counties through the All Neighbors Coalition. Its Coordinated Access System is designed to identify people experiencing homelessness, assess their needs, refer them to resources, and connect them to housing when possible.

This matters for Garland residents because homelessness help is not always handled by one city office. It may involve street outreach, shelters, the Homeless Crisis Helpline, or other access points in the regional system.

If a Garland resident is still housed but is struggling with rent or facing eviction, ask local service providers about homelessness-prevention assistance. Each provider can explain its current eligibility requirements, intake process, and available funding.

For utility hardship, Garland also says help may be available through the City of Garland Customer Assistance Program. Residents can contact Garland Utility Customer Service at 972-205-2671 for current assistance options.

Garland’s WeCan page lists Dallas-area shelter resources and Garland GLOWS as an emergency warming shelter. Garland GLOWS opens during qualifying cold weather rather than operating as a year-round shelter. Call 972-495-6476 to confirm whether it is open and where to go.

For broader shelter and housing help, residents should use the Housing Forward Homeless Crisis Helpline or Housing Forward help resources.

Housing instability can interfere with a Social Security Disability claim. A Garland claimant may miss medical appointments, lose access to medications, have trouble receiving Social Security mail, or struggle to gather records and attend appointments. Homelessness and housing support resources may help the claimant stay more stable while the disability claim is pending.

Charitable Assistance and Basic Needs Help in Garland

While a Social Security Disability claim is pending, everyday expenses can become difficult to manage when a person is disabled and unable to work. Garland residents may need help with food, clothing, hygiene items, utilities, and other basic household needs.

The following resources offer starting points for assistance or referrals. Services depend on the organization, your location, eligibility, and available funding. Call first to confirm what help is available and what documents you may need.

Basic needs starting points for Garland residents

2-1-1 Texas — local assistance referrals: Dial 2-1-1
Good Samaritans of Garland — food assistance: 972-276-2263
Friendship House: 972-272-1010
Salvation Army Garland: 972-272-4531
Garland Utility Customer Service — payment arrangements and assistance information: 972-205-2671

Important:
Hours, eligibility, and available funding can change. Call first before visiting an office or pantry. Good Samaritans provides food assistance and referrals, but does not provide rent, utility, or direct financial assistance.

Start with 2-1-1 Texas by calling 2-1-1 or 877-541-7905. This service connects people with information about local food, utility, housing, and other assistance programs.

Explain your most urgent need and provide your ZIP code. Mention any disability-related barriers, such as being unable to leave home or pick up food. Ask which organizations serve your address and how to contact them. A referral does not guarantee assistance; each provider determines eligibility and availability.

Good Samaritans of Garland provides supplemental food assistance and referrals. Call 972-276-2263 to ask about receiving food, current pantry hours, and any registration requirements. Good Sam does not provide rent, utility, or direct financial assistance.

Friendship House is another local resource for food and clothing. Call 972-272-1010 before visiting to confirm current services and pickup arrangements.

If your disability prevents you from collecting food, explain this when you call. Ask whether someone may collect it on your behalf, or contact 2-1-1 for information about home-delivered meals or other accessible food services serving your address.

If you are struggling to pay a City of Garland utility bill, call Utility Customer Service at 972-205-2671. Ask about payment arrangements and the Customer Assistance Program (CAP). CAP assistance is administered through local partner agencies for qualifying customers experiencing financial hardship.

Garland lists Friendship House at 972-272-1010, Salvation Army Garland at 972-272-4531, and local St. Vincent de Paul groups as assistance contacts. St. Vincent de Paul contacts vary by ZIP code; check the City’s utility assistance directory for the appropriate number.

Have your utility bill available when you call, and explain whether you have received a disconnection notice. Ask what documents are required and whether funding is currently available. If your bill is from another utility provider, contact that provider or 2-1-1 for assistance options.

When you need clothing, hygiene supplies, or other household essentials, describe the specific items you need. Friendship House offers food and clothing, while 2-1-1 can help identify additional community resources. Available items and services vary, so confirm before traveling.

If an organization cannot help, ask whether it can refer you to another provider serving your ZIP code. Before your visit, confirm any appointment requirements and ask whether you need identification, proof of address, or income information.

For ongoing disability-related support beyond basic supplies, see the Dallas County ADRC and REACH Dallas sections above.

Food, utility, and basic-needs assistance may ease some of the daily pressure on a Garland resident who cannot work while a disability claim is pending. Having essential needs met can make it easier to maintain a routine, stay in contact with the attorney, and keep track of appointments and paperwork.

These resources provide practical support during the waiting period. They do not decide the Social Security Disability claim or guarantee that benefits will be approved.

Building a Better Future: Vocational Rehabilitation and Employment Support for Garland Residents

The state of Texas – through the Texas Workforce Commission – has vocational rehabilitation and job training services available to Texas residents. Very few Tarrant County Social Security disability applicants access these services. This is completely understandable.

They believe they are disabled. Why would they waste their time with vocational rehabilitation services? They also may believe that seeking and participating in vocational rehabilitation will be viewed by an Administrative Law Judge as an admission of ability to work.

In actuality, it is just the opposite. Applying for vocational rehabilitation services even while you have an ongoing Tarrant County Social Security disability case is a “win-win“:

  • The Texas Workforce Commission is not required to accept you for vocational rehabilitation. If for example you have a doctor’s letter with significant restrictions, or if you tell the Texas Workforce Commission officer about your many limitations, they will be unlikely to accept you for vocational rehabilitation services. Now you have a useful record indicating that the restrictions from your doctor or as you alleged are so extensive that there is no work available even with training.
  • The Texas Workforce Commission accepts you for vocational rehabilitation. You complete the training successfully, and eventually secure a job. This is a better life than being on Social Security disability.
  • Most ALJs view your pursuit of vocational rehabilitation as a positive not a negative. To most ALJs such efforts are considered to be a sign of your initiative and your reluctance to accept the label of being disabled. Your allegations of symptoms have a bit more credibility when the ALJ knows you have been trying to find a way to work.
  • The only small caveat is what you present to the Texas Workforce Commission when you apply for vocational rehabilitation services. Sometimes Texas Workforce Commission workers – when presented with a potential client who has filed a claim for social security disability – look for a statement from that potential client that they “are disabled”. I recommend that you think carefully about how you explain your situation. You do not need to claim that you are capable of working, nor do you need to insist that you are incapable of any work. You can accurately explain that you cannot perform your past work and do not know whether vocational rehabilitation could enable you to perform some other type of work. Here is a typical statement that could serve your interest:

“My attorney has told me that I have the right to vocational rehabilitation services. I cannot do my old job, and I really cannot see other work that I can do, but I want to explore whether I could be trained to do a new job.”

Here is more information about how to directly access vocational rehabilitation services with the Texas Workforce Commission:

Texas Workforce Solutions Vocational Rehabilitation Services
VR office locator phone: 512-936-6400
Email: vr.office.locator@twc.texas.gov
Program and self-referral information: TWC Adult Vocational Rehabilitation

Local employment support: Garland Workforce Center
530 Clara Barton Blvd., Suite 270, second floor
Garland, TX 75042
Phone: 972-276-8361

For VR services, use the TWC contact above to find the appropriate counselor. You can also call the Garland Workforce Center to ask about local employment support and connection to VR staff. Confirm arrangements before visiting.

Vocational rehabilitation may help people whose disabilities create barriers to preparing for, finding, keeping, or advancing in employment. A VR counselor assesses eligibility and discusses the person’s needs and employment goals.

You do not need to assume that you are ready to return to work before asking about the program. Explain your current limitations and what you want help exploring.

Call 512-936-6400, email vr.office.locator@twc.texas.gov, or use the TWC VR Office Locator to find the team serving your area. TWC’s adult VR webpage also links to the Start My VR online self-referral service.

Ask what information is needed for the initial meeting and explain any accessibility requirements. If you have a pending disability claim, keep your attorney informed about assessments, training, or proposed work activity.

Depending on the individual’s needs and approved plan, services may include career guidance, employment-related training, job-search assistance, assistive technology, and job coaching or other workplace support.

Ask your counselor which services are appropriate, how they would be arranged, and whether any costs would apply to you. Not every service is available to every participant.

Social Security Administration Office for Garland

Garland residents may need to contact a Social Security field office to ask about benefits, provide documents, check a claim’s status, or handle other Social Security matters. Many services are available online or by phone, while some situations require an appointment.

Before visiting, use SSA’s appointment service or call to arrange help. Your appointment may be by phone or in person, depending on the service you need.

Confirm the office location, current hours, and required documents before traveling. Use your address or ZIP code in SSA’s office locator to find nearby offices.

Before visiting a Social Security office
National SSA phone: 1-800-772-1213
TTY: 1-800-325-0778

Good to know:
Call to confirm whether your question or request can be handled online, by phone, or through an appointment. Explain what you need help with and ask which documents to bring. If you need a new or replacement Social Security card, confirm the correct process and location before visiting.

Dallas Social Security Administration Office — North Central Expressway

Address:
10824 N. Central Expressway
Dallas, TX 75231-1004

SSA contact phone: 1-800-772-1213
Current posted hours: Monday through Friday, 9 a.m. to 4 p.m.; closed Saturday and Sunday.

This office appears in SSA’s locator results for Garland. Its listing asks visitors to schedule an appointment before coming to the office. Call first to confirm the arrangements, required documents, and any holiday or temporary closures.

North Dallas Office of Hearings Operations

If a Social Security Disability claim is denied and the claimant continues the appeal, the case may eventually be scheduled for a hearing before an Administrative Law Judge (ALJ). The hearing gives the claimant an opportunity to explain their limitations, while the judge considers the medical evidence and other information about the case.

The North Dallas Office of Hearings Operations is the local hearing office relevant to Garland disability claimants. Check your SSA correspondence to confirm which hearing office is handling your appeal. For more information about preparing for this stage of the case, see our guide to Social Security Disability hearings.

SSA conducts hearings in person, by telephone, by agency video using SSA equipment, or by online video using a personal device. Review SSA’s notices with your attorney and respond to any forms about how you will attend. Your hearing notice will explain the scheduled arrangements.

North Dallas Office of Hearings Operations
Social Security Administration
12790 Merit Drive
Building 9, Suite 500
Dallas, TX 75251

Hearing office phone: 866-331-7135

Before traveling:
Follow the location and attendance instructions in your hearing notice. Contact the hearing office if you need to confirm directions, request an accommodation, or arrange an interpreter. A telephone or online video hearing does not require traveling to this office.

Sending documents:
Use the submission instructions and contact information shown on your most recent SSA notice or provided by your attorney. Confirm the correct mailing address or fax number before sending documents because the hearing office’s mailing address may differ from its Dallas street address.

North Dallas OHO Administrative Law Judge Disposition Data

The following table summarizes Administrative Law Judge disposition data for the North Dallas Office of Hearings Operations for the reporting period September 27, 2025, through July 31, 2026.

Table may scroll horizontally on smaller screens.

JudgeNorth Dallas
Dispositions
Total Dispositions
Across All Offices
DecisionsAwardsDenialsFully
Favorable
Partially
Favorable
DismissalsAward
Rate
Fully Favorable
Rate
North Dallas
Share
Haigler Jr., Whitfield3313312732685244245898.2%89.4%100.0%
Isherwood, Paul4134133125825449910118.6%15.7%100.0%
Kim, Mark4424423321771551284911053.3%38.6%100.0%
Kinkade, Jana42642633725681213438976.0%63.2%100.0%
Liken, Joseph43343333730037278229689.0%82.5%100.0%
Nestler, Julie4024023079820961379531.9%19.9%100.0%
Phillips, Derek N.4544543482401082132710669.0%61.2%100.0%
Shilling, Ralph F.348348278169109155147060.8%55.8%100.0%
Thomason, Samuel30244925616591137284664.5%53.5%67.3%
Walters, Charles44544537231854293257385.5%78.8%100.0%
Wheeler, Thomas4294293251601651223810449.2%37.5%100.0%
Note: These numbers are historical disposition data and do not predict the result of any individual Social Security Disability claim. Each case depends on its own medical evidence, work history, testimony, and applicable Social Security rules. The table is not a current roster of judges assigned to this office.

Attorney Denman has represented disability claimants at the North Dallas Office of Hearings Operations for many years and can advise Garland clients about preparing for a hearing and considering hearing options, including in-person, audio/telephone, agency video, and online video hearings.

Stanley Denman, Social Security Disability lawyer

Social Security Disability Lawyer for Garland Texas

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Additional Garland Texas Disability and Insurance Statistics

Garland Texas has a Slightly higher Percentage of Adult Residents getting Social Security Disability

Workers

Disabled workers

Garland has a high number of people who have no medical insurance.

Persons with health insurance, under age 65

Persons without health insurance, under age 65

Garland is ethnically diverse

A higher percentage of Garland residents identify as non-white compared with Texas and the United States as a whole.

Race “Other than White”

More Garland Household speak a Language other than English

English spoken at home

Language other than English spoken at home

Garland Resident are Computer/internet  Savvy

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El abogado Denman hablará con usted cuando llame, a menos que esté con un cliente o en una audiencia.

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